Manage Project Artifacts
Artifacts lΓ mα»i tΓ i liα»u, template, baseline, log, report Δược tαΊ‘o ra trong suα»t dα»± Γ‘n. PM phαΊ£i ΔαΊ£m bαΊ£o chΓΊng Δược tαΊ‘o ΔΓΊng, maintained ΔΓΊng, vΓ accessible ΔΓΊng ngΖ°α»i.
π PMBOK 7 Artifact Categories
PMBOK 7th Edition organizes project artifacts into categories rather than prescribing specific documents. The key types:
- Strategy artifacts: Business case, project charter, roadmap, vision statement
- Logs and registers: Risk register, issue log, change log, stakeholder register, assumption log
- Plans: Project Management Plan + all subsidiary plans
- Hierarchy charts: WBS, OBS (Org Breakdown Structure), RBS (Risk Breakdown Structure)
- Baselines: Scope baseline, schedule baseline, cost baseline (together = performance measurement baseline)
- Visual data & information: Burndown charts, dashboards, Gantt charts, EVM reports
- Reports: Status reports, progress reports, forecast reports
- Agreements & contracts: MOUs, SLAs, contracts, SOW
Reference: PMBOK Guide 7th Edition
PMBOK 7th Edition tα» chα»©c project artifacts thΓ nh cΓ‘c danh mα»₯c thay vΓ¬ quy Δα»nh tΓ i liα»u cα»₯ thα»:
- Strategy artifacts: Business case, project charter, roadmap
- Logs and registers: Risk register, issue log, change log, stakeholder register
- Plans: Project Management Plan + cΓ‘c subsidiary plans
- Baselines: Scope + Schedule + Cost (= Performance Measurement Baseline)
- Visual data: Burndown charts, dashboards, Gantt charts, EVM reports
- Reports: Status reports, progress reports, forecast reports
π Key Artifacts Reference
| Artifact | Purpose | Owner | Updated When | Agile Equivalent |
|---|---|---|---|---|
| Project Charter | Authorize project, name PM | Sponsor | Major scope changes only | Project brief / vision statement |
| Project Management Plan | How to execute, monitor, control | PM | Via change control | Team agreements + sprint schedule |
| Scope Statement | Define project + product scope | PM | Approved changes | Product vision + roadmap |
| WBS | Break down all work | PM + Team | Approved scope changes | Product Backlog |
| Risk Register | Track risks, responses, owners | PM | Continuously (every sprint/review) | Risk log (same concept) |
| Issue Log | Track active issues and resolution | PM | As issues arise/resolve | Impediment log |
| Change Log | Track all change requests and decisions | PM | Every change request | Backlog change history |
| Stakeholder Register | Track stakeholder info, interest, engagement | PM | When stakeholders change | Same concept |
| RACI Matrix | Clarify roles for activities/decisions | PM | Org/resource changes | Team agreements, sprint roles |
| Lessons Learned Register | Capture knowledge for future use | PM + Team | Throughout + at closure | Retrospective outputs |
π Status Reporting
Status reports communicate project health to stakeholders. They should be: accurate, timely, actionable, and audience-appropriate.
RAG status (Red/Amber/Green): Quick visual indicator of project health. Red = problem requiring action. Amber = at risk, monitoring. Green = on track.
Dashboard vs detailed report: Executives need dashboards (1-page summary, RAG, key metrics). Working teams need detailed status (tasks, blockers, next steps).
Status reports truyα»n ΔαΊ‘t tΓ¬nh trαΊ‘ng dα»± Γ‘n cho stakeholders. CαΊ§n: chΓnh xΓ‘c, kα»p thα»i, cΓ³ thα» hΓ nh Δα»ng, phΓΉ hợp vα»i Δα»i tượng.
RAG status: Chα» bΓ‘o nhanh vα» sα»©c khα»e dα»± Γ‘n. Δα» = cαΊ§n hΓ nh Δα»ng. VΓ ng = Δang theo dΓ΅i rα»§i ro. Xanh = ΔΓΊng tiαΊΏn Δα».
- Artifacts are living documents β not create-and-forget. Keep them updated.
- Baselines (scope/schedule/cost) can only be changed via formal change control
- Risk register, issue log, change log = separate documents that work together
- In Agile: information radiators (burndown, kanban boards) replace many formal status reports
- Lessons learned: captured throughout the project, not only at the end
- Project charter cannot be changed by the PM alone β requires sponsor approval
πΌ Thα»±c chiαΊΏn / Scenario
FinTech Company X β Artifact Management System
Context: Project Alpha cΓ³ 15 team members, 3 external stakeholders, and 2 partner organizations. PM needs a clear artifact management approach.
Artifact system setup:
- Confluence: Project Charter (read-only after approval), PM Plan, meeting notes, all technical specs, lessons learned
- Jira: Product backlog, sprint boards, issue log (linked to Jira tickets), change log
- Spreadsheet (shared): Risk register, stakeholder register, RACI matrix
- Weekly Slack post: RAG status report to project channel
- Monthly email: Formal status report to sponsor and partner PMs
Access control: External partners have read access to partner-relevant Confluence pages only. Internal team has full Jira access. Sponsor receives monthly email + can view executive dashboard.
PMP lesson: Artifact management isn't just about what documents exist β it's about who can access, update, and rely on them. Consistency and accessibility are as important as completeness.
βοΈ Practice Questions
- A. Allow it since the team has the best information about schedule needs
- B. Immediately reinforce that baselines can only be changed via approved change requests, and restore the original baseline
- C. Accept the changes and create a new baseline
- D. Report the team members to senior management for policy violation
- A. The schedule is inaccurate
- B. Project performance cannot be measured because the baseline keeps moving without authorization β EVM and variance analysis become meaningless
- C. The team is working too hard
- D. The sponsor was not informed
- A. Risk Register
- B. RACI Matrix
- C. Issue Log
- D. Communication Management Plan
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